We are receiving a high number of chats at the moment and we are working on reducing the queue time as soon as possible. I would like to apologize for the long wait time you had to experience. Welcome to NortonLifeLock Member Services & Support name removed. What specifically are you looking to do with your subscription? The chat has ended unexpectedly, please close this chat and create a new chat to continue 3:10:37 PM,Info,Registry issues found,Detected,No Action Required,Tune Up,Registry issues needing attention: 1 I will do everything I can to resolve it for you.ĭate & Time,Risk,Activity,Status,Recommended Action,Category,Result It's really important to us to help you with this query. You can contact us back with this same number if this chat session is disconnected. Please take note of case number #removed for future reference. This way we can keep track of your case and assist you quicker.

If in the future you need to contact us again, please use the same email address. While I am reading through your case details, could you please provide your active email address? I apologize for asking it again. I am transferring you to a specialist for further assistance. My apologies for being unable to assist you with this. Or if you would like to give me the exact error message your are seeing, please click 'Enter error message' belowĬould you briefly describe what you are looking for assistance with today? Please tell me a little bit more about the type of error you are encountering. What are you looking for assistance with today?Ĭan you please tell me the EXACT error message you are seeing?ĭo you know what Norton 360 engine generates Security History > Registry Cleanup events? I see you are looking for some help with downloading or installing protection on your device. In case we get disconnected or you need to reference this conversation, your case number is #removed Hello name removed My name is Kate and I am a virtual assistant. I don't see enough Category 3 notifications to be annoyed. Just me.īut I would like to know whether or not any of these Norton pop-ups display actual REAL information about my PC.Ĭaveat: I want Category 1 notifications. Please review: How do I get rid of Norton PopupsĬaveat: I see fewer Norton marketing/advert 'pop-ups' with Special Offer Notifications Off. I know users do not like Important/Service Notifications. I feel Important/Service Notifications are legit/reminders. I say mostly because on occasion I do see what I feel is a legit Norton 'pop-up'.for example: Norton 'pop-ups' with Special Offer Notifications On were mostly adverts. Maybe, your 'Performance Alerting' is set to On. On my machine 'Performance Alerting' is set to Log Only. I've not seen your Norton 'pop-ups' nor know your machine. Special Offer Notification: When On, your Norton product notifies you about promotions, discounts, or special deals.īut I would like to know whether or not any of these Norton pop-ups display actual REAL information about my I don't know. In the Settings window, click Administrative Settings, then view or change the default settings: In the Norton product main window, click Settings. If you see the My Norton window, next to Device Security, click Open. Open your Norton device security product. In rare circumstances, you may want to customize settings for certain features and automated tasks. Norton device security Administrative Settings have defaults that maximize protection and performance for most users. Note: Special Offer Notifications Off does not stop all Norton pop-ups. View Solution calls Norton advert pop-ups. Smart Scan with Special Offer Notifications On I see fewer Norton advert pop-ups.įor example: Smart Scan with Special Offer Notifications Off Curious, do you have Special Offer Notifications On or Off?

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